Refund policy

Refund Policy

All products sold through this store are digital downloads delivered electronically immediately after purchase.

Due to the nature of digital content, all sales are final. By purchasing digital products from this store, you acknowledge and agree that delivery of digital content begins immediately after purchase and that refunds, cancellations, or returns are not provided once access or download has begun.

Exceptions may be made in cases of:

• duplicate purchases,
• defective or corrupted files,
• failed delivery,
• fraudulent transactions,
• or where otherwise required by applicable law.

If you experience technical issues with your purchase, please contact us at bradrenzi@yahoo.com and we will work to resolve the issue.

European Union Customers

For customers located in the European Union, by completing the purchase of digital content and receiving immediate access to the download, you expressly consent to immediate performance of the contract and acknowledge that you lose your statutory right of withdrawal once delivery of the digital content has begun.